Instructions
The instructions can be downloaded from Contact - Downloads.
Where are OUTDOOWERK products manufactured?
Our products are manufactured in the Zurich Oberland by us or by suppliers that we know personally. Over 90% of our products are manufactured within a radius of 10 km.
Where can I view OUTDOORWERK products live?
To view our products at our premises, an appointment must be made, as we do not have store opening hours. Please contact us via the contact form. The cutler Elsener in Rapperswil sells and presents some of our knives. The OW4 Outdoor knife can be viewed at KURTS in Richterswil. Fernanda's - Swiss Design and Products in Zermatt on Bahnhofstrasse stocks some of our products, as does the Trailshop in Küsnacht am Rigi.
Express deliveries?
In our experience, it usually makes no sense to send our products by express. We make every effort to keep delivery times as short as possible. In exceptional cases, please contact us in advance.
Payment options
Payment options are: Prepayment by QR-bill, TWINT, credit card and PayPal.
Value added tax/sales tax
We are not subject to VAT.
Repairs, spare parts and warranty
For repairs, spare parts and warranty claims, please contact us in advance by e-mail. This will avoid unnecessary shipping costs.